Turn warm engagement into real conversations

What this solves

Warm prospects can lose momentum when comments, messages and replies are tracked in separate places. Campaign feedback can also become difficult to follow when several teammates contribute at once.

What changed

• Follow a warm LinkedIn target from two thoughtful comments to a personalised first message and follow-up.
• Choose whether messages need approval or can continue automatically.
• See scheduled conversations, replies and targets that need a salesperson’s attention in one Outreach workspace.
• Collaborate in campaign chat with clearer mentions, linked tasks and creative context.
• Keep task actions and notifications easier to understand across the workspace.

Where to find it

1. Open Sales and choose Outreach to review warm conversations.
2. Open a salesperson’s Targets tab to adjust approval and timing preferences.
3. Open a campaign to collaborate in its contextual chat and turn decisions into Tasks.

Useful for

• Sales teams building trust before starting a direct conversation.
• Managers who want visibility without removing salesperson control.
• Campaign teams coordinating feedback, creative work and follow-up tasks.