v.1.631 ยท
No opening message for people you already talk to
Sales no longer sends a first message to someone you're already in a conversation with, and never adds people on Don't contact to a people list.
Sales
What this solves
- Someone you had already talked to on LinkedIn could get a "first message" as if you'd never spoken.
- People on Don't contact, including someone who asked in a reply never to be contacted again, could still be added to a people list and invited.
- Two salespeople could invite or message the same person.
- A person you were already connected with came in as "not connected".
What changed
- When there's already a LinkedIn conversation, Sales sends no opening message. If they wrote last, the conversation goes to Needs you so you can answer. If you wrote last, your follow-ups continue from your last message and close as No reply when they run out.
- Someone you were connected with before the invitation, and already talk to, gets no warm-up comments.
- Importing people, finding their LinkedIn, keeping them for later and making a people list all leave out customers, companies and people on Don't contact, matched by name and by website. Finding a LinkedIn profile is never paid for someone who would be left out.
- People already in a conversation with anyone in your team are left out, and checked again just before they're contacted.
- A connection you already have comes in as connected, with the conversation you had.
- Adding someone to Don't contact stops their outreach straight away, wherever it was added from.
- The import shows customers and Don't contact people as Never contact before you import, and says how many were left out and why.
- The "Pick up from your last conversation" switch on network campaigns is gone: it now always happens.
Where to find it
- Sales, Lists: import people, or Make a people list.
- Sales, Campaigns: a campaign on your LinkedIn connections.
- Companies, Don't contact.
Useful for
- Importing a CRM export or your network without worrying about who's already a customer or in a conversation.
- Making sure a "please don't contact me" is respected everywhere.
About Checkgrow
Checkgrow brings your campaigns, competitors, content, creatives and sales into one workspace, with AI that works from your own company knowledge. In Sales, people you already talk to are never sent an opener, and Don't contact holds everywhere.